• Advised an Accountancy Firm how to improve efficiency through better use of their people via Restructuring their team

• Interim Office Managing Partner and Legal Practice Manager running a major change management programme for a 47 person in-house legal department within a an outer London local authority. Implemented a variety of innovative service delivery enhancements and long term budget savings including the restructure of teams with clear career pathways and new ways of working; incorporated new IT systems and processes; developed and revised key operating policies and procedures; led a 28 post recruitment campaign; introduced a private practice work ethos and organizational structure; improved working relationships and credibility with internal client departments; built the operating budget from a zero base; identified efficiency savings in numerous areas; improved client service delivery and value for money working with internal clients and a housing ALMO.

• Advised a medium sized Accountancy practice on their organizational structure and recruitment strategy.  Profiled all board members and staff within the organization to identify those who require more support to achieve their maximum effectiveness in the workplace. Provided career development coaching support to individuals and board members.

• Coached a disparate group of 16 trainees in The Home Office Immigration National Directorate (IND) towards their Accredited Foundation Training Programme. Also mentored, facilitated, trained, presented to, and profiled all members of the group to advise on their behavioural strengths in terms of their job role and team dynamics

• Interim assignment to rescue a major change program on the brink of failure in a shared service centre-coaching departmental managers on how to make progress while ‘fighting fires’ and developing an overall recovery strategy

• Advised on and implemented the re-structure of a law firm to achieve greater profitability

• Coached the management team of a provincial law firm to achieve work/life balance

• Evaluated Credit Management procedures in a medium-sized law firm and recommended procedural enhancements to improve cash flow and profitability

·         Undertook a Strategic review of a two-office provincial law firm.

·         Designed and led training workshops in readiness for the implementation of new appraisal scheme within a four-office medium sized London law firm.

·         Evaluated the marketing strategy for a niche provincial law firm.

·         Reviewed working practices within the finance function of a large city law firm.

·         Reviewed the billing processes within a large City law firm.

·         Developed and implemented a new credit management function, using IT, within a large City law firm.

·         Reviewed back office systems and procedures to improve efficiency within the Tax department of a large City law firm.

·         Interim Chief Executive of a 2-office niche practice law firm

·         Developed a resource planning model and processes for a management consultancy practice.

·         Developed and implemented a new management information system within a management consultancy.

·         Developed and implemented the UK wide Business Plan for a £25M fee income consultancy.

·         Undertook a strategic review of a national professional institute.

·         Designed and led strategy workshops for a national institute.

·         Designed and led a number of development workshops in Credit Management, Money Laundering and Appraisal Schemes.

·         Designed a tool and process to measure the delegation ability of partners in a large City law firm.

·         Developed a process to measure the business and individual's performance using The Balanced Scorecard within an IT consultancy practice.

·         Evaluated the HR policies for a large City law firm.

·         Reviewed the manpower planning process within an IT consultancy.

·         Co-developed and implemented a unique approach to value billing within a large City law firm.

·         Achieved top nationwide dealership awards within the kitchen industry.

·         Developed a successful marketing and PR strategy for a small chain of retail shops.

• Coached members of the management board of a Global Shared Service Centre to improve team and individual performance

• Advised an International Law firm on improving Credit Management Procedures

• Interim Transition Director responsible for coordinating various projects in a shared service centre from segregating companies and processes, decentralising accounting services, and developing a programme to manage the staff through the downsizing.  

• Advised an international TV company on setting up a Credit Management function within a new Global Shared Service Centre

• Interim Assignment to overhaul accounting and credit control procedures supporting the International Sales & Development team within Universal dealing with movie rights licensing and raising co-financing of feature films.

·         Designed, organised and managed training lectures, workshops and conferences.

• Designed and delivered training in mentoring skills with ongoing support to volunteer business Mentors for the Harlow Mentoring Network – 6 secondary schools and Harlow College

• Co-designed and delivered a 2-year innovative Pathfinder project to Aim Higher students at King Harold Secondary School, Waltham Abbey

• Co-wrote and delivered 2-day motivational programme to secondary school students to raise self-esteem, confidence and self-awareness

• Trained primary and secondary teachers in Edward de Bono’s 6 Thinking Hats model

• Designed and delivered training in Personality Profiling to education providers

• Designed and delivered 1-day educational seminar “How to Achieve Maximum Potential in the Classroom” – includes behaviour models through personality types, multiple intelligences, 6 Thinking Hats, brain gym, goal setting, the power of the sub-conscious mind and emotional intelligence